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Case Management

Disaster Case Managers (DCMs) are recovery partners, advocates, conduits of information, builders of morale, and channels of hope. A DCM’s chief task is to work with survivors over the long-term to create and implement a recovery plan-a comprehensive tool that facilitates an in- depth assessment of unmet needs in order to determine which are disaster-related and examines resources to meet these needs in order to plan for and achieve full recovery. An unmet need is not a pre-disaster condition or an ongoing social issue and should be identified by the survivor, verified by the case manager, and agreed upon as a legitimate necessity by the recovery organization. DCMs report to the Case Management Supervisor.

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Community Organizations Active in Disasters (COAD) recognize that volunteers are inherently valuable and, when properly coordinated, make up an essential part of the human resources needed to respond to disasters of all magnitudes. In times of disaster, people are drawn to help their neighbors physically, spiritually, and emotionally. It is believed volunteers’ skills are best utilized and are most effective when they volunteer as part of an established organization trained in disaster response activities. It is recognized that not all volunteers will be affiliated with an organization and trained prior to a disaster but they are a valuable resource and should receive the same level of care.

Communication Committee

Communication is a vital part of the functionality of any organization.  Our communication team has a great responsibility to the success of the organization before, during and after any disaster.  The team is initially responsible for responding to reports from the local Emergency Management Office (EMO) which comprises of our first responders.  One of the most import aspects of our communications committee is to relay information to COAD team as they prepare to assist in the early stages of recovery from any disaster.  If you would like to be apart of this committee you must be prepared to work as apart of a team, develop a great relationship with other local organization and assist in writing press releases as needed.


Long-Term Recovery Committee

Long-Term Recovery is that time following a disaster in which agencies and organizations help affected persons and communities to develop and implement plans and structures for an extended recovery over a period of time.  Recovery to each disaster is unique and the long-term recovery (going beyond the relief and initial cleanup to actual rebuilding of homes and lives) may last weeks or years. The long-term recovery may be typified by (1) the completion of many or all of the emergency and relief programs; (2) a gradual reduction of the presence of outside organizational representatives, staffs and resource persons; (3) most of the casework and recovery initiatives being administered by the local community; and (4) the initiation of government recovery and/or mitigation programs.


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